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MuleSpreadsheet
Support & Collaboration Desk

Contact & Community Submissions

Have an inaccurate item weight to report, a dead Weidian/Taobao link, a seller batch update, or questions regarding Mulebuy duty-free air freight routes? We actively review community submissions.

⏱ Response Time: 24–48 Business Hours
⚡ Takedown SLAs: < 24 Hours Expedited
🌐 Language Support: English / 中文 / Español
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Primary Inquiries

General & Freight Research Desk

For dead link notifications, parcel weigh-in calibration reports, affiliate queries, or data updates across our 15,000+ items catalog.

[email protected] Mon–Fri

Please include the product URL or Weidian ID in your email for faster triage.

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Compliance & Legal

Copyright & DMCA Notice

We operate strictly as an indexer and search aggregator. If you are a copyright or brand trademark holder requesting removal of a specific catalog link:

[email protected] < 24h turnaround

Include proof of ownership and the exact listing URL for expedited delisting.

🤝 Community Powered

Share Your Parcel Weigh-In & Haul Benchmarks

Have you received recent parcel QC pictures or final weighing slips from Mulebuy? Help us calibrate accurate net weights for fellow haulers worldwide.

1. Submit Parcel Tracking weight 2. Verify seller factory batch 3. Earn community credit